Learn where to complain about your home phone or cell phone company.
If you have issues with your phone company's products, services, or billing, begin by contacting the phone company directly.
If calling the phone company does not resolve the problem, you may want to write a complaint letter or email. Use this sample complaint letter as a guide to help you explain the problem to your phone company and what you want them to do to resolve it.
If you are not satisfied with your phone company’s response, contact your state government or the Federal Communications Commission (FCC).
LAST UPDATED: August 15, 2024