Customer Service

Let us help you find the answers you're looking for.

Title

Month Day at Time

Search for More Local Events

Or Choose a Topic:

Top Questions

Helpful Links

Top Questions

Helpful Links

Top Questions

Helpful Links

Top Questions

Helpful Links

Top Questions

Helpful Links

Top Questions

Helpful Links

What Others Are Asking About

RBC Online Banking Helpful Videos

We’re Here to Help

1-800-769-2520 (opens in new window) 1-800-769-2520

Find a Branch, ATM, Mortgage Specialist or Financial Planner

Over 800 branches open longer. Award-winning convenience. Expert Advice.

International Toll-Free Service

Global Toll-Free Numbers:

These Global Toll-Free numbers are accessible from 21 countries outside of North America. The “+” sign stands for the international access code, which varies depending on the country you’re calling from.

Telephone Banking
+800-0-769-2511

Online/Mobile Banking Technical Support
+800-0-769-2555

Credit Cards
+800-0-769-2512

Please note that if you dial from a cell phone, air time charges by your local provider may apply.

Collect Call Phone Numbers:

If you are calling from outside North America and are not in one of the participating countries, please call us collect at:

Telephone Banking
506-864-2275

Online/Mobile Banking Technical Support
506-864-1555

Credit Cards
416-974-7780

Please contact your Telephone Directory system or an International Operator to obtain the International Access Code or other unique dialling codes that may apply in your country.

Participating countries and corresponding International Access Codes:

Participating countries and corresponding International Access Codes:
Country Access Code
Australia 0011
Austria 00
Belgium 00
Denmark 00
Finland † - Sonera 990
Finland † - Other 900
France 00
Germany 00
Hong Kong 001
Israel 014
Ireland 00
Japan † - KDD 001
Japan † - ITJ 041
Japan † - IDC 061
Malaysia 00
Netherlands 00
New Zealand 00
Norway 00
Singapore 001
South Korea † - Korea Telecom 001
South Korea † - Dacom 001
South Korea † - ONSE 08
Sweden 00
Switzerland (except Liechtenstein) 00
Taiwan 00
United Kingdom 00

† Please note for Finland, Japan, and South Korea the International Access Code depends on the telephone service provider.

Mailing Addresses

Service Address
RBC Royal Bank Royal Bank of Canada
RBC WaterPark Place, 16th floor
88 Queens Quay West
Toronto, ON, M5J 0B8
www.rbcroyalbank.com
RBC Direct Investing RBC Direct Investing Inc.
Royal Bank Plaza
200 Bay Street, North Tower, P.O. Box 75
Toronto, ON, M5J 2Z5
www.rbcdirectinvesting.com
RBC Wealth Management RBC Dominion Securities Inc.
155 Wellington Street West, 17th Floor
Toronto, ON, M5V 3K7
www.rbcwealthmanagement.com
For payments on all products except US Visa Gold payments RBC Royal Bank
P.O. Box 4016 Station A
Toronto, ON
M5W 2E6
US Visa Gold payments RBC Royal Bank
P.O. Box 6901 Station A
Toronto, ON
M5W 1X6
Tools & Calculators
Business Life Cycle
Customer Service
Security & Privacy
Online Banking

Protecting Your Money

Royal Bank of Canada Website, © 1995-