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Top Questions
- What types of business accounts do you offer?
- What are the fees associated with my business account?
- What is your Prime Rate?
- What are the current foreign exchange rates?
- How do I order deposit slips?
Helpful Links
- Online Banking Login
- RBC Express Login
- Your Digital Business Advisor
- Learn more about RBC Business Accounts
Top Questions
- What type of business credit cards do you offer?
- How do I apply for a business loan or Credit Card?
- Can I use my business credit card to enroll my business in Online Banking?
Helpful Links
- Online Banking Login
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- Your Digital Business Advisor
- Learn more about RBC Business Credit Cards
Top Questions
- How do I apply for a business loan or Credit Card?
- How can I get a business loan?
- How do I get a Letter of Credit?
Helpful Links
- Online Banking Login
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- Your Digital Business Advisor
- Business Loan Calculator
- Learn more about RBC Business Loans
Top Questions
- How do I send an Interac eTransfer?
- How do I cancel an Interac eTransfer?
- How do I sign up for the Pay Employees and Vendors service?
- How do I make a Pay Employees and Vendors service payment?
- How do I set up Direct Deposit to make payments to employees and vendors for my Business?
- How much does it cost to send a wire payment through Online Banking for Business?
Helpful Links
- Online Banking Login
- RBC Express Login
- Your Digital Business Advisor
- Business Cash Flow Tool
- Learn more about RBC Paying & Receiving solutions
Top Questions
- How do I start a business?
- How do I write a business plan?
- How do I calculate start-up costs?
- How do I start a business in Canada when I am new to Canada?
Helpful Links
- Get Expert Guidance
- Business Cash Flow Calculator
- Your Digital Business Advisor
- Business Plan Template
Top Questions
- What additional business banking services do you offer?
- How do I file my taxes Online?
- What is Wave?
Helpful Links
- Business Registration & Incorporation
- Invoicing & Accounting
- Your Digital Business Advisor
What Others Are Asking About
RBC Online Banking
- How do I sign in to Online Banking or RBC Express?
- How do I change my Online Banking Password?
Helpful Videos
- Online Tax Filing
- Paying Bills & Managing Payees
- Linking Personal & Business Accounts
- Nicknaming Your Accounts
- Pay Employees & Vendors
We’re Here to Help
1-800-769-2520 (opens in new window) 1-800-769-2520
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International Toll-Free Service
Global Toll-Free Numbers:
These Global Toll-Free numbers are accessible from 21 countries outside of North America. The “+” sign stands for the international access code, which varies depending on the country you’re calling from.
Telephone Banking
+800-0-769-2511
Online/Mobile Banking Technical Support
+800-0-769-2555
Credit Cards
+800-0-769-2512
Please note that if you dial from a cell phone, air time charges by your local provider may apply.
Collect Call Phone Numbers:
If you are calling from outside North America and are not in one of the participating countries, please call us collect at:
Telephone Banking
506-864-2275
Online/Mobile Banking Technical Support
506-864-1555
Credit Cards
416-974-7780
Please contact your Telephone Directory system or an International Operator to obtain the International Access Code or other unique dialling codes that may apply in your country.
Participating countries and corresponding International Access Codes:
Participating countries and corresponding International Access Codes: Country | Access Code |
Australia | 0011 |
Austria | 00 |
Belgium | 00 |
Denmark | 00 |
Finland † - Sonera | 990 |
Finland † - Other | 900 |
France | 00 |
Germany | 00 |
Hong Kong | 001 |
Israel | 014 |
Ireland | 00 |
Japan † - KDD | 001 |
Japan † - ITJ | 041 |
Japan † - IDC | 061 |
Malaysia | 00 |
Netherlands | 00 |
New Zealand | 00 |
Norway | 00 |
Singapore | 001 |
South Korea † - Korea Telecom | 001 |
South Korea † - Dacom | 001 |
South Korea † - ONSE | 08 |
Sweden | 00 |
Switzerland (except Liechtenstein) | 00 |
Taiwan | 00 |
United Kingdom | 00 |
† Please note for Finland, Japan, and South Korea the International Access Code depends on the telephone service provider.
Mailing Addresses
Service | Address |
RBC Royal Bank | Royal Bank of Canada RBC WaterPark Place, 16th floor 88 Queens Quay West Toronto, ON, M5J 0B8 www.rbcroyalbank.com |
RBC Direct Investing | RBC Direct Investing Inc. Royal Bank Plaza 200 Bay Street, North Tower, P.O. Box 75 Toronto, ON, M5J 2Z5 www.rbcdirectinvesting.com |
RBC Wealth Management | RBC Dominion Securities Inc. 155 Wellington Street West, 17th Floor Toronto, ON, M5V 3K7 www.rbcwealthmanagement.com |
For payments on all products except US Visa Gold payments | RBC Royal Bank P.O. Box 4016 Station A Toronto, ON M5W 2E6 |
US Visa Gold payments | RBC Royal Bank P.O. Box 6901 Station A Toronto, ON M5W 1X6 |
Tools & Calculators
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